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Masterpiece :: FAQ's

How should a Masterpiece stone basin be cared for?
Wipe the basin dry with a soft cloth after each use. Clean regularly with a granite or marble cleaner, such a Marbamist by Stone Care International. If using a household cleaner, make sure it is non-acidic. Stone basins need to be re-sealed once or twice a year with a product such as Stoneguard by Stone Care International. If a silicone sealer or plumber's putty is needed, use only on the underside of the sink. These products will stain the stone if applied near the surface of the polished basin.

Why should I buy a Masterpiece Sinks drain?

Our drains are specialized for our basins, ensuring both a perfect fit and warm finishing touch that enhances the luxurious look and feel of our bowls. Using the highest quality materials and workmanship, Masterpiece Sinks drains are designed to function at the highest level.
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Does Masterpiece Sinks supply templates for the basins?

Because of the inherent variation in dimensions of our handcrafted basins (up to 1/2 “), we do not supply templates. We recommend waiting to receive your actual bowl before making any cuts in the counter top.

Does Masterpiece Sinks take special orders?
Customization of dimensions and drains is usually possible. We can give a price quote and estimated lead time upon request.
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Can the copper bowls be under mounted?
All of the bowls with flat rims may be installed as an under mount or drop-in.

What are the three finishes?
The three finishes include flat, egg shell and high gloss. The flat finish has very little to no shine or light reflective properties. Egg Shell has a slight shine or light reflective property to its finish and high gloss is very shiny and reflects light readily.

How quickly will I receive my order?
Masterpiece Sinks is proud to boast one of the shortest lead times in the industry. We typically ship within 48 hours of receiving the order. In the rare instance that an item is backordered, we will notify the dealer immediately.